Frequently Asked Questions
What does a Verification of Competency record show?
A VOC records the training, assessment and practical observations completed within a stated scope. It should identify the learner, date, equipment or tasks, assessor and the work covered. It is evidence for an employer to consider alongside site-specific skills and supervision needs.
A certificate does not automatically authorise a person to operate every machine or carry out every task. The employer or responsible business must check suitability for the actual work and authorise it.
Does VerifyME award unit standards?
VerifyME programmes focus on workplace knowledge, practical skills and documented observations. They do not award NZQA unit standards. Tell us before booking if a customer, site or qualification requires particular unit standards, a recognised qualification or a specific provider scheme.
What training does a workplace need?
Match information, instruction, training and supervision to the work, risks and worker’s experience. Consider the equipment, manufacturer instructions, site procedures and foreseeable emergencies. Supervisors also need the skills to recognise safe work and provide suitable oversight.
Read WorkSafe’s guidance on training and supervision.
What records should we keep?
Keep clear records of training, assessment, practical observations, equipment familiarisation and authorisation. Record the scope, dates, people involved, any limitations and the review arrangements. A template should be adapted to the actual workplace.
What if an operator has a driver licence endorsement?
A road-use endorsement and workplace training serve different purposes. Check NZTA requirements for driving on a road, as well as the worker’s ability to operate the actual equipment safely at work. An endorsement alone does not replace workplace instruction, practice, supervision or authorisation.
Can training guarantee compliance?
Training supports safe work but is only one part of managing risk. Equipment condition, procedures, supervision, emergency arrangements and ongoing review also matter. Confirm the programme’s scope and any particular legal, industry or customer requirements before booking.
What if we use different machines?
Check skills for each relevant machine type, attachment and task. Someone trained on one forklift or EWP may need additional familiarisation, coaching and practical assessment before using another.
How often should training be refreshed?
Use a risk-based review programme and check equipment and site requirements. WorkSafe’s forklift guidance recommends refresher training at least every three years. Review sooner after unsafe operation, an incident or near miss, changes to equipment or tasks, or a lengthy break. VerifyME can help agree a review schedule for your workplace.
Read WorkSafe’s forklift training guidance.
Is VerifyME WorkSafe approved?
VerifyME does not claim WorkSafe approval or accreditation for its programmes. Provider and trainer recognition requirements vary by scheme. Confirm the credentials and evidence your workplace needs before booking.
What does training cost?
On-site training is $150 + GST per person, with a minimum charge and travel at $0.99/km. Online knowledge training is $59 + GST per person. Prices are valid through 31 March 2027.
Assistance with SOPs, company procedures and systems is free for VerifyME customers who have paid for on-site training.